Help Center

Support

Need help with one of our apps? Our support team assists users worldwide with technical issues, bug reports and general questions.

Contact our support team

For app problems, bug reports or feedback, email our customer service team. We aim to respond within two business days.

service@lixingfuli.com

How to report an issue

  1. Tell us the name and version of the app you are using.
  2. Describe the problem and the steps that led to it.
  3. Include your device model and operating system version.
  4. Attach a screenshot or screen recording if possible.

Response time

We reply to all support requests within two business days, Monday to Friday (Hong Kong time).

Business enquiries

For partnerships, email business@lixingfuli.com.

LIXING FULI LIMITED

Room 2705, 27/F, China Resources Building, 26 Harbour Road, Wan Chai, Hong Kong